Privacy and Cookie Policy

ARTICLE 1. DEFINITIONS

1. 1. For purposes of this Privacy and Cookie Policy, the following terms shall have the meanings set forth below:

1. “Personal Data” means any information that relates to an identified or identifiable individual, including names, email addresses, IP addresses, or other identifiers collected through your use of the website or services.

2. “Processing” means any operation or set of operations performed on Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation, retrieval, use, disclosure, or erasure.

100. “Cookies” means small text files that are placed on your device by a website, which enable core functionality, enhance user experience, or allow the collection of analytical data about interactions with the site.

500. “Data Controller” means the natural or legal person who determines the purposes and means of the Processing of Personal Data. For this policy, Compuvi Inc. means the Data Controller unless otherwise specified.

5. “Data Processor” means any third party that processes Personal Data on behalf of the Data Controller, including providers of hosting, analytics, support, or communication tools.

6. “Applicable Laws” means any data protection and privacy laws or regulations that apply to the Processing of Personal Data, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and similar frameworks.

7. “User” means any individual who accesses, browses, or interacts with the Compuvi website or services, whether as a visitor, customer, or subscriber.

8. “Consent” means a clear, affirmative act by which a User signifies agreement to the Processing of their Personal Data for one or more specified purposes.

1. “Third-Party Services” means external websites, tools, platforms, or services that are not owned or controlled by Compuvi Inc. but may be integrated with or linked from the Compuvi platform.

10. “Anonymized Data” means data that has been modified to remove personal identifiers, making it impossible to link the data to a specific individual, either directly or indirectly.

ARTICLE 2. INFORMATION WE COLLECT

2. 1. Compuvi Inc. collects a range of information to deliver, improve, and secure our services. This information may be collected directly from you, automatically through your interaction with our platform, or via trusted third-party services.

2. 2. We collect information that you voluntarily provide, such as your name, email address, billing details, or any data you submit through registration forms, customer support tickets, or service inquiries. When you communicate with us through the website or subscribe to any of our services, we may collect additional details necessary to process your request or respond effectively.

2. 3. In addition, certain information is collected automatically when you access our website. This includes your IP address, device type, browser information, access times, and interaction data. Such data may be collected through cookies, log files, pixels, or similar technologies and is used to analyze usage trends, manage system performance, and enhance user experience.

2. 4. We may also receive data from integrated third-party services that you interact with through our platform. For example, analytics services may provide insight into how users engage with our site, and form integration tools may relay submissions and related metadata. All third-party services used are subject to their own privacy policies, which we encourage you to review.

2. 5.The information collected, whether directly or indirectly, is used strictly in accordance with our stated purposes and in compliance with applicable data protection laws.

ARTICLE 3. HOW WE USE YOUR INFORMATION

3. 1. Compuvi Inc. uses the information collected through our website and services to operate, maintain, and enhance the overall user experience. Each category of data is processed with a clear and specific purpose aligned with our services and legal obligations.

3. 2. Primarily, we use your information to manage your account, deliver the services you have subscribed to, and personalize your interaction with our platform. For example, your contact and billing details are necessary to provide access to licensed features, issue invoices, and facilitate customer communications.

3. 3. We also use the data to improve the performance, security, and usability of our platform. This includes analyzing aggregated user behavior to refine service offerings, detect anomalies, or prevent unauthorized access. Information collected through cookies or similar technologies helps us understand user preferences, optimize navigation, and address technical issues effectively.

3. 4. Where artificial intelligence or automation is incorporated into our service functionality, any resulting insights or suggestions are generated solely for enhancement and assistance. We do not rely on AI outputs to make decisions that could have legal or significant personal impact. All AI-assisted features are clearly marked, and the final decision-making responsibility remains with the user.

3. 5. Additionally, we may use your data to comply with applicable laws, respond to lawful requests, and fulfill contractual obligations. In certain cases, we may send administrative messages or service-related announcements, which are not promotional in nature and are required for service continuity.

3. 6. Each use of your information aligns with the specific data type collected and remains within the scope disclosed in this Privacy and Cookie Policy.

ARTICLE 4. LEGAL BASES FOR PROCESSING (GDPR)

4. 1. Compuvi Inc. processes personal data only where a valid legal basis exists under the General Data Protection Regulation. Each processing activity is linked to a lawful justification, and we rely on different grounds depending on the nature and context of the data involved.

4. 2. In most cases, the primary legal basis is the necessity to perform our contractual obligations. For example, where a user subscribes to a paid plan, we must process contact and billing information to deliver the services effectively.

4. 3. We also process certain data based on the user’s consent, such as when an individual signs up to receive newsletters or agrees to the use of optional cookies. Users may withdraw consent at any time by contacting us or using the relevant controls provided in their account or browser settings.
   

4. 4. Some data is processed to fulfill our legitimate business interests. This includes improving our platform, preventing fraud, maintaining security, and understanding usage trends. These activities are conducted in a manner that does not override user privacy rights or freedoms.

4. 5. Finally, in limited circumstances, we may process data to comply with legal obligations, such as responding to law enforcement requests, enforcing our legal rights, or satisfying regulatory requirements. Where required by law, we retain records of consent and processing activities to demonstrate compliance.

ARTICLE 5. HOW WE SHARE INFORMATION

5. 1. Compuvi Inc. shares personal data only when it is necessary to fulfill the purposes described in this policy, and always in accordance with applicable data protection laws. We do not sell or rent personal data to third parties.

5. 2. We share information with third-party service providers and subprocessors who assist in operating our platform, delivering services, processing payments, conducting analytics, managing customer support, and hosting infrastructure. Each of these parties is contractually bound to handle the data with strict confidentiality and only for the purposes outlined by Compuvi.

5. 3. In certain situations, we may disclose data to comply with legal obligations or lawful requests from courts, regulators, or law enforcement authorities. We also reserve the right to share information when we believe it is necessary to prevent harm, fraud, or illegal activity, or to protect the rights and safety of Compuvi, our users, or the public.

5. 4. In the event of a business transaction, such as a merger, acquisition, restructuring, or sale of assets, user data may be transferred as part of that process. If such a transfer occurs, we will ensure the receiving party upholds data protection obligations at a level consistent with this policy.

5. 5. We never share user content or personally identifiable information outside of the purposes stated in this policy without obtaining the user’s express consent, unless otherwise required by law.

ARTICLE 6. INTERNATIONAL DATA TRANSFERS

6. 1. Compuvi Inc. is headquartered in the United States, and the data we collect from users, customers, and site visitors may be processed and stored on servers located within the United States or other jurisdictions where we or our third-party service providers operate.

6. 2. For users residing in jurisdictions with data transfer restrictions, such as the European Economic Area, the United Kingdom, or other regions with similar regulations, we implement appropriate safeguards to ensure that personal data is protected during international transfers. These safeguards include the use of Standard Contractual Clauses approved by relevant data protection authorities, as well as supplementary measures where necessary to maintain an adequate level of data protection.

6. 3. By using our services, submitting information to the platform, or interacting with the website, users acknowledge that their data may be transferred to and processed in countries outside of their country of residence, including jurisdictions that may not offer the same level of data protection as their own.

6. 4. Compuvi remains committed to protecting user privacy, regardless of where data is processed, and will take all reasonable measures to ensure that such transfers are handled securely and in compliance with applicable laws.

ARTICLE 7. YOUR PRIVACY RIGHTS

7. 1. Depending on your location and applicable laws, you may have specific rights regarding the personal data collected and processed by Compuvi. These rights are recognized and supported in accordance with legal frameworks such as the General Data Protection Regulation and the California Consumer Privacy Act.

7. 2. For users located within the European Economic Area or other regions governed by the GDPR, the following rights may apply:

1. The right to access your personal data and receive a copy of the information we hold about you

2. The right to rectify any inaccuracies or incomplete information

100. The right to request erasure of your personal data, subject to legal and operational retention obligations

500. The right to restrict processing under certain conditions

5. The right to object to processing that is based on legitimate interests

6. The right to data portability, allowing you to obtain your data in a structured, commonly used format

7. 3. For residents of California, the following rights under the CCPA may apply:

1. The right to know what categories of personal data have been collected and the purposes for collection

2. The right to request deletion of personal data, subject to exceptions provided by law

100. The right to opt out of the sale or sharing of personal data, where applicable

500. The right to receive equal service and pricing, even if privacy rights are exercised

7. 4. Compuvi is committed to honoring these rights and will provide mechanisms for users to submit relevant requests in accordance with applicable legal requirements.

ARTICLE 8. EXERCISING YOUR RIGHTS

8. 1. If you wish to exercise any of the privacy rights described in the previous section, Compuvi provides a simple and secure process for submitting such requests. You may contact us by sending an email to either [email protected] or [email protected], indicating the specific right you are seeking to exercise and providing sufficient detail to verify your identity and understand your request.

8. 2. To protect the security and privacy of your data, Compuvi may require you to verify your identity before processing your request. This may include confirming information already held on file or providing additional documentation as reasonably necessary.

8. 3. Once your request has been submitted and verified, Compuvi will process it in accordance with applicable data protection laws. We aim to respond within thirty days of receiving a complete and verified request. If an extension is required, we will notify you of the reason and expected timeline.

8. 4. Compuvi does not charge a fee to process requests unless they are clearly unfounded or excessive. In such cases, we reserve the right to charge a reasonable administrative fee or decline to act on the request in compliance with applicable law.

ARTICLE 9. DATA RETENTION AND DELETION

9. 1. Compuvi retains personal data only for as long as it is reasonably necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. This includes data needed to provide services, comply with legal obligations, resolve disputes, enforce our agreements, and maintain accurate business and financial records.

9. 2. Where appropriate, Compuvi allows customers to manage the retention of their own data through account settings or by submitting a request. In cases where data retention is controlled by the customer, Compuvi acts in accordance with their instructions under applicable data processing agreements.

9. 3. When personal data is no longer required for any legitimate business or legal purpose, we take appropriate steps to securely delete or anonymize it. Anonymized data may be retained for analytics, reporting, or service improvement, provided it no longer identifies any individual.

9. 4. Compuvi maintains internal guidelines and technical procedures to ensure that data is not retained beyond necessary periods and is disposed of in a secure and compliant manner.

ARTICLE 10. COOKIES AND TRACKING TECHNOLOGIES

10. 1. Compuvi uses cookies and similar tracking technologies to enhance user experience, improve website functionality, and analyze site usage. These technologies help us remember your preferences, support authentication, and deliver relevant content. By accessing or using our websites or services, you consent to the use of such technologies as described in this policy.

10. 2. Cookies are small data files stored on your browser or device when you visit a website. They may be set by Compuvi (first-party cookies) or by third parties such as analytics providers (third-party cookies). In addition to cookies, we may use pixel tags, local storage, or browser fingerprinting technologies to understand user behavior and optimize our services.

10. 3. We use different categories of cookies, including:

1. Strictly necessary cookies, which are essential for the operation of our website and platforms

2. Functional cookies, which remember your settings and enhance personalization

100. Performance and analytics cookies, which collect aggregated data to help us understand how our services are being used

500. Advertising cookies, which may be used to deliver relevant ads or track the performance of promotional campaigns

ARTICLE 11. MANAGING COOKIES

11. 1. Users have the ability to control and manage cookies used on the Compuvi website through a variety of methods. Most web browsers are initially configured to accept cookies automatically, but users may modify their browser settings at any time to block or delete cookies if they prefer. Instructions for managing cookie settings can typically be found in the “Help” section of the browser being used.

11. 2. In addition to browser-based controls, users may be presented with a cookie banner or consent tool upon first visit to the website. This tool allows users to make informed decisions about which categories of cookies they wish to allow or disable, including optional cookies used for analytics, personalization, and advertising. Users can return to these settings at any time by clicking the “Cookie Settings” link available in the footer of the website.

11. 3. Please note that disabling certain types of cookies, especially those deemed essential, may affect the functionality of some features.

ARTICLE 12. SECURITY MEASURES

12. 1. Compuvi is committed to protecting the personal information of its users through appropriate data protection practices and robust security protocols. The company implements a combination of technical and organizational safeguards designed to prevent unauthorized access, alteration, disclosure, or destruction of data collected through the website.

12. 2. These safeguards include encryption of data in transit, restricted access controls, secure server configurations, and regular monitoring of systems for vulnerabilities or suspicious activity. Access to personal data is limited strictly to authorized personnel who require it to perform their duties and who are bound by confidentiality obligations.

12. 3. While Compuvi takes these steps in good faith and in accordance with industry standards, users are advised that no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, Compuvi makes no absolute guarantee regarding the security of any information transmitted to or from its services.

ARTICLE 13. CHILDREN’S PRIVACY

13. 1. The Compuvi website and its associated services are not intended for use by individuals under the age of thirteen. Compuvi does not knowingly collect, solicit, or maintain personal information from anyone under thirteen years of age. If it is discovered that personal information has been inadvertently collected from a minor without verified parental consent, Compuvi will take immediate steps to delete such information from its records.

13. 2. Parents or legal guardians who believe that their child may have submitted personal data through the Compuvi platform are encouraged to contact the company promptly so that appropriate corrective actions can be taken.

ARTICLE 14. AI AND AUTOMATED DECISION-MAKING

14. 1. Compuvi may use artificial intelligence tools within its services to assist with content generation, personalization, or user experience enhancements. These tools are intended solely to support human interaction and decision-making, and are not designed or relied upon to make legally binding decisions affecting users or their rights.

14. 2. All outputs generated through AI features are for informational and support purposes only. Users are encouraged to exercise independent judgment when reviewing or acting upon any content produced through automated processes. Compuvi assumes no responsibility for any reliance placed on such outputs and disclaims any liability arising from their use or interpretation.

ARTICLE 15. DATA PROCESSING ROLES

15. 1. Compuvi Inc. operates in multiple capacities with respect to the personal data it receives, depending on the nature of the data and the relationship with the data subject. For all data collected directly through Compuvi’s websites, forms, support channels, and account registration features, Compuvi acts as the data controller, meaning it independently determines the purposes and means of processing such data in accordance with applicable data protection laws.

15. 2. In cases where Compuvi processes data on behalf of its customers who use the platform to manage their own users or client data, Compuvi acts as the data processor and processes such data solely under the instructions of the customer, in accordance with a binding Data Processing Addendum (“DPA”) executed between the parties. Compuvi implements appropriate technical and organizational safeguards when acting as a processor and remains committed to assisting its customers in fulfilling their obligations under applicable privacy laws.

15. 3. All parties are encouraged to review the DPA to understand Compuvi’s obligations and commitments when acting in its capacity as a data processor. The roles and responsibilities outlined in the DPA supplement, and in no way diminish, the privacy protections provided under this policy.

ARTICLE 16. THIRD-PARTY SERVICES

16. 1. Compuvi Inc. may integrate or enable access to third-party tools and services to enhance functionality, analyze usage, process communications, or facilitate support. These may include analytics providers, payment processors, form services, and communication platforms. Examples include tools like Formspree for form handling and analytics providers that help measure website performance.

16. 2. Where such third-party services are used, data may be shared with them to the extent necessary for their functionality. Compuvi selects its third-party providers carefully and requires them to maintain appropriate privacy and data protection practices. However, Compuvi does not control and is not responsible for the content or privacy practices of third-party services. Users are encouraged to review the respective privacy policies of these providers to understand how their information is handled outside the Compuvi platform.

ARTICLE 17. CHANGES TO THIS POLICY

17. 1. Compuvi Inc. reserves the right to update or modify this Privacy and Cookie Policy at any time to reflect changes in legal obligations, business practices, or platform functionality. Any revisions will be made available on the Compuvi website and will include a clearly stated “Effective Date” to indicate when the revised policy comes into effect.

17. 2. Where material changes are made that affect the nature of data collection, use, or user rights, Compuvi will make reasonable efforts to notify users through prominent notices on the platform or via email, if such contact information is available. Continued use of the platform following the publication of changes constitutes acceptance of the updated policy.

17. 3. Users are encouraged to review this policy periodically to remain informed about how their information is protected and processed.

ARTICLE 18. CONTACT INFORMATION

18. 1. If you have any questions, concerns, or requests relating to this Privacy and Cookie Policy or the handling of your personal data, you may contact Compuvi Inc. using the following contact details:

18. 2. Compuvi will make reasonable efforts to respond to all inquiries in a timely and appropriate manner, subject to applicable laws and verification procedures where necessary.